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KMID : 1023120130110010173
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Korean Journal of Aesthetic Society
2013 Volume.11 No. 1 p.173 ~ p.183
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A Study on the Service Institutionalization of Skin Care Business
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Lee Do-Hui
Song Je-Ho
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Abstract
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The introduction of assessment certification system of skin care system has been delayed contrary to the demand of industrial scene. In reality, this is the main reason to cause the overall growth retardation of skin care industry. This research has examined the certification system which has been in operation in other industries and inquired into the existing systems of California, New York State and Japan. The early tool has been extracted and developed based on the precedent researches in Korea and FGI (Focus Group Interview) has been conducted as procedure to secure its necessity and requisite. On the basis of FGI results, development items of assessment tool for certification of skin care industry have been suggested. The final assessment tool of 65 items has been surveyed aimed at 100 employers in skin care industry and then validity and reliability have been verified to prove the appropriateness of assessment tool aimed at available questionnaire of 92 respondents. It is expected that this research will be applied as fundamental data to further improve a certification system with diversified efforts of government and positive cooperation of employees in skin care industry.
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KEYWORD
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Skin care business, Evaluation tool, Focus Group Interview (FGI), Certification system
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